LiFePO4 Battery Registration & FAQs

Technical Support

Welcome to the Lithium Battery Co's Don't Die Family.

Register your battery within 30 days of receipt to activate your 11-year warranty. Download the Don't Die App by scanning the QR code or clicking the provided links for easy registration and additional features.

Download on the App StoreGet it on Google Play

How to Register Your Battery

  • Complete the "Sign Up" section and log in to the App.
  • Locate your serial number (LBC-XXXX) on the sticker atop your battery.
  • Grant location and Bluetooth permissions when prompted.
  • Activate the battery by pressing the button with a green LED light above the Positive post for ~3 seconds.
  • Go to the “Device” tab and select "Start scan". Choose your battery matching the serial number sticker.

Note: If encountering issues after these steps, completely close and relaunch the Don’t Die™ App. Registration completes upon signup.


Lifepo4 Battery Handling and Safety

  • Lifepo4 Battery FAQs: Store in dry, cool conditions with correct voltage for long-term storage.
  • Battery Charge and Discharge: Use appropriate charger and avoid leaving charged for over 24 hours.
  • Battery Disposal: Check local regulations for lithium ion and Lifepo4 battery disposal or recycling to ensure environmental safety.

Installing and Maintaining Your Battery

The correct installation and maintenance enhances the lifespan and performance of your Lifepo4 batteries. Review the Power-Pole Charge User Manual for detailed instructions.

Maximizing Lifepo4 Battery Life

Maintaining above 50% charge during long-term storage prevents entering 'sleep mode', preserving energy efficiency and prolonging battery life.

Lifepo4 Battery Technical Specifications

Discover the unique advantages of Lifepo4 batteries including their operational temperature range, lifecycle, charge, and discharge rates, making them an ideal choice for a variety of applications. See the detailed specifications table for models 12V 100AH, 24V 50AH, and 36V 50AH.

Lifepo4 Battery FAQs and Troubleshooting

Delve into troubleshooting tips for jump-starting, waking up, and securing connections for your Lifepo4 batteries. Understand the LED indicators with the Reset Button Guide for operational status insights.

Order and Account Management

  • Check order status or shipping information via the "My Account" link.
  • Change quantities or cancel items through your account before processing.
  • Track orders and address any discrepancies such as missing shipments or incorrect products promptly for resolution.

International Shipping and Returns

For international customers, please verify available shipping countries and review payment options during checkout. Familiarize yourself with our return policy to understand the process fully.

Pricing, Billing, and Buyer's Guide

Explore pricing details, tax obligations, and billing inquiries using your account. Navigate our site efficiently to find products and learn how to apply coupon codes for discounts on high-quality Lifepo4 batteries.

Additional Support

For further assistance, contact us directly through the footer link. Whether it’s a question about our Lifepo4 batteries or needing help with your order, we’re here to provide support and ensure a positive customer experience.


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